We call housekeeping and after apologizing she said someone was on their way to remedy the problem. We made it up to our room, which I will say was a great location in proximity to the festival, but when we opened the door we were greeted by half empty food containers in the room, unmade beds, hair on the soap.obviously housekeeping had not been there! We call the number for the front desk.no answer. They knew that the place was at capacity, why were there only three people (one was a trainee) at the reception desk? Thirty minutes later after inching our way through the line we get checked in. There was a long Disneyland ride line to get checked in. But the parking lot was just the beginning of the cluster mess that lay ahead.Īfter maneuvering both sets of the non-automatic doors with the crowd of people all loaded down with luggage and stuff, we reached the front desk.or somewhere in the vicinity. As a previous reviewer stated we should have had a clue by the state of the parking lot. We were there for the reggae festival this past weekend.
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